Time limit and available remedies
A mailed return may be requested for defective or non-defective merchandise during the 30 days following delivery. Exchanges are also accepted, subject to stock available when the request is approved.
Required condition
Eligible goods must be brand-new, unused, and unchanged from the condition received. Original packaging, labels, tags, and all included accessories must accompany the item.
Requesting authorization
Provide the order number, the email entered at checkout, and a description of the reason for return or exchange. Damage, a defect, incorrect fulfillment, or a missing piece may require clear photographs or video showing both the product and the packing materials. A parcel must not be mailed before authorization.
Reasons accepted
Non-defective returns may result from changing one’s mind, personal preference, or selecting the wrong product. We also consider damage, faults, an item sent in error, absent components, and a material difference from the description.
Return postage and charges
Returns are completed by mail. A free prepaid return label is provided inside the original parcel. There is no restocking fee.
Approved refunds
When approval is complete, we process the refund to the original payment method within 10 days. The financial provider may require further time before the credit appears.
Email: phanmai341662@gmail.com
Mailing address: 39 Blakeney Pl, Oklahoma City, Oklahoma, 73104, United States
Phone: (539) 646-1968